In this guide, you will learn how to integrate Twilio with CallFluent AI. By following these simple steps, you will be able to assign agents to a phone number through your Twilio account.
Steps to Integrate Twilio with CallFluent AI
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Create or Access Your Twilio Account
- If you don't have a Twilio account, sign up for a new one. Otherwise, log in to your existing Twilio account.
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Find Your Account Details
- After logging in, select the desired Twilio account.
- Locate the Account SID and Auth Token at the bottom of the page.
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Access CallFluent Workspace
- Go to your CallFluent Workspace by selecting the appropriate Workspace.
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Navigate to Twilio Integration Settings
- Click on the Settings tab.
- Find the section for Twilio integration.
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Enter Your Twilio Credentials
- Copy the Account SID and Auth Token from Twilio.
- Paste them into the corresponding fields in CallFluent.
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Save Your Changes
- Click on Save Changes.
That's it! You have successfully integrated Twilio with CallFluent AI. Now you can assign agents to phone numbers using your Twilio account.
Good to know: Twilio usage fees will be charged separately, directly by Twilio