OpenAI GPT-4o (Omni) integration and setup (new UI)

In this guide, you will learn how to change the default OpenAI 4.0 mini model to OpenAI GPT-4o (Omni) model. 

CallFluent AI Agents are powered by default by OpenAI 4.0 mini model.

Important Note

If your AI Agent needs to work with dates and times—like booking appointments or checking availability—we recommend using the GPT-4o model.

This version handles calendars, dates, and time-related conversations much better, making your agent more accurate and helpful.

If you optionally want to use GPT-4o (Omni) model you can do this by adding your OpenAI API key.

Good to Know: All our plans come with unlimited 4.0 mini model usage and there is no extra cost for this

Steps to Integrate OpenAI GPT-4o (Omni) with CallFluent AI

1. Create or Access Your OpenAI Account

   • If you don't have an OpenAI account, sign up for a new one. Otherwise, log in to your existing OpenAI account.

2. Generate Your API Key

   • After logging in, generate a new API Key to use with CallFluent.
     
     

3. Access CallFluent Workspace

   • Go to your CallFluent Workspace by selecting the appropriate Workspace.

4. Navigate to OpenAI Integration Settings

   • Click on the Settings tab located on the left side of the page.
   • Find the section ChatGPT.

5. Enter Your OpenAI API Key

   • Copy the API Key from OpenAI.
   • Paste it into the corresponding field in CallFluent.
     
     

6. Save Your Changes

   • Click on Save button.

That's it! You have successfully integrated the OpenAI GPT-4o (Omni) model into your CallFluent account.

You can now configure your CallFluent AI Agents to use GPT-4o model.

Good to know: OpenAI GPT-4o (Omni) usage fees will be charged separately, directly by OpenAI