Inbound AI agent - Integrate with website (New UI)

In just a few steps, you’ll embed your CallFluent Inbound AI Agent on your website — allowing visitors to start a live voice conversation directly through their browser, using their device’s microphone.

✅ No phone number call required
✅ No Twilio usage
✅ Instant, real-time voice chat via your website

Step 1: Choose the Inbound Agent

• Go to your CallFluent Workspace.

• In the left-hand menu, click on Agents.

• Select the inbound agent you want to add to your website.

Step 2: Access the Embed Options

• From the left menu, click API and Forms.

• You’ll land on the Forms tab.

• Choose one of the three display styles:
  
  
  

➤ Inline Widget

Displays the form directly where you place the code on your site.

➤ Pop-up Widget

Adds a floating widget to your page — always visible and easy to access.

➤ Pop-up Link

Displays the form only when someone clicks a button or link.

Step 3: Add the Script to Your Website

• Copy the embed code provided

• Paste it into your website
  
  
  
  

Step 4: Test It

Once installed, visit your site and click Call Me Now — you’ll be able to speak directly with your AI agent through your device’s microphone.

Good To Know: Allow Microphone Access

To start the voice conversation, visitors must allow microphone access in their browser. If they block it, the agent won’t be able to hear or respond.

When someone clicks Call Me Now, the browser will show a small popup asking for microphone permission.

✅ What Users Need to Do:

• Click Allow when prompted to grant mic access.

• If permission was blocked by mistake, users can manually enable it from their browser settings (look for "Site Settings" > "Microphone").

💡 Tip: You can add a short text message into your website
“Click ‘Allow’ when asked to use your microphone to speak with our AI agent.”

How It Works

• Uses your device’s microphone (desktop or mobile)

• Powered by CallFluent’s web-to-speech technology

• No phone numbers or external apps required

• Works in all modern browsers

No Twilio Required

This feature does not use Twilio minutes or phone numbers. Everything runs directly through the browser.

You’re All Set

Your inbound AI agent is now embedded and ready to engage website visitors in real-time conversations — instantly and effortlessly.