If you're unable to check recordings in CallFluent, you may need to disable HTTP Basic Authentication to access media in Twilio. Follow these steps:
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Access General Voice Settings: Go to the<a href="https://console.twilio.com/us1/develop/voice/settings/general?frameUrl=%2Fconsole%2Fvoice%2Fsettings%3Fx-target-region%3Dus1&amp;_gl=1*18d3kxy*_gcl_au*NzIxODAxMjU2LjE3MjIyNDMyNjM.*_ga*MTUzMTA5MTEwMS4xNzIyMjQwNzk3*_ga_RRP8K4M4F3*MTcyMjI2MDk1Ny4zLjEuMTcyMjI2MDk4MS4wLjAuMA.."> Twilio Console</a>.
</li>
<li dir="ltr" aria-level="1">
Scroll to "Enforce HTTP Auth on Media URLs": Locate the section.
</li>
<li dir="ltr" aria-level="1">
Disable HTTP Authentication: Select Disabled.
</li>
</ol>
<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfPS5YJBQtxodkmlhhwsBftMzlLOt6IpZ3T-bBCEvjq5-xX-J21ryV-3EuIEwZ7-LP5TDNhA4PBW_fHRhJonGdkEOOLspDbQksv2XjkCI19hpw9y0wpe5XBGD5s5UJcE5KDuy0jww6Xv1thNMtfnGt_zmQ?key=UvdPQ__KM0xIonYub9V8mg" width="624" height="163">
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<li dir="ltr" aria-level="1">
Save Changes: Confirm and save your changes.
</li>
</ol>
Note: Accessing this setting may require your Twilio Account SID and Auth Token or API Key.

If you're unable to check recordings in CallFluent, you may need to disable HTTP Basic Authentication to access media in Twilio. Follow these steps:

 1. Access General Voice Settings: Go to the.

 2. Scroll to "Enforce HTTP Auth on Media URLs": Locate the section.

 3. Disable HTTP Authentication: Select Disabled.



 4. Save Changes: Confirm and save your changes.

Note: Accessing this setting may require your Twilio Account SID and Auth Token or API Key.

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